Privacy Policy

This Privacy Policy explains how Novaplex Development (“we”, “us”, “our”) collects, uses, and protects personal data when you access store.novaplex.xyz (“the Service”).

We take data protection seriously and comply with applicable privacy laws.

1. Information We Collect

We may collect the following categories of personal data:

1.1 Information You Provide

• Account details (email, username, password hash)
• Billing information (processed securely by payment providers)
• Contact messages or support requests

1.2 Automatically Collected Information

• IP address
• Browser type & device information
• Access timestamps
• Basic analytics data (page views, error logs)

1.3 Payment Information

All payments are processed by third-party payment providers.
We do not store full credit card numbers or bank details.

2. How We Use Your Data

We use personal data for:

• processing purchases
• delivering digital products
• license and API validation
• account authentication
• security and fraud prevention
• customer support
• improving our services

We do not sell or share your data with advertisers.

3. Legal Basis for Processing

We process data based on:

• your consent
• performance of a contract (purchases, licenses)
• legal obligations (tax/invoice records)
• legitimate interest (security, service improvement)

4. Cookies

The Service may use cookies for:

• login sessions
• preferences
• security
• basic analytics

You may disable cookies in your browser, but some features may stop working.

5. Data Sharing

We may share data with:

• payment processors
• hosting providers
• analytics platforms
• security services

Only to the extent necessary to operate the Service.

We do not sell personal data.

6. Data Retention

We retain data for as long as necessary for:

• account management
• legal compliance (e.g., tax regulations)
• security and fraud prevention

You may request data deletion unless we are legally required to keep it.

7. Your Rights

You have the right to:

• access your data
• correct inaccurate data
• request deletion (where applicable)
• withdraw consent
• request a copy of your data

Contact us at support@novaplex.xyz to make a request.

8. Security

We implement reasonable technical and organizational measures to protect your data.

However, no system is completely secure; use the Service at your own risk.

9. International Data Transfers

If you access the Service from outside the EU, your data may be transferred to servers located in the EU or other regions.

10. Third-Party Services

The Service may integrate:

• payment gateways
• email service providers
• analytics platforms
• licensing systems

Each provider has its own privacy policy.
You should review their terms separately.

11. Changes to This Privacy Policy

We may update this policy from time to time.
The most recent version will always be available here.

12. Contact

For privacy-related inquiries, contact:

Novaplex Development
support@novaplex.xyz
https://novaplex.xyz